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Excellent Printer for entry into Wide Format Printing
I purchased this printer over a year ago based on the recommendation of Ramiro Torrez and have been extremely happy with it. I have printed on quite a few medias including Sunset Reserve Gloss Canvas to make numerous Canvas Wraps, Tribute Satin Photo to print quite a variety of poster and pictures, Print-n-Stick Fabric for Wall Murals, Toughcoat Water Resistant Self Adhesive Polypropylene to make many Yard signs, FlexTek 170 to make indoor banners & banner stands, and various other medias.

  
PRO-4000s Review
This review is about the PRO-4000s version of which I own 2 (both with the MFP accessory) for 2 years. A little background, I've ran an imagePROGRAF 8000s and 2 imagePROGRAF 8400s printers over the past 14 years of printing. Before that, I ran HP DesignJet wide formats and made the jump to Canon; never looking back.

I print a lot of medical-scientific posters in the academic setting for research conferences. Unless you're trying to do museum quality reproductions, the PRO-4000s' quality is amazing. I have had 0 complaints in terms of resolution and color reproduction. In fact, I've often told my prints look far better than the other facilities on campus that print similar posters.

The Pros: Fantastic image quality. 1 printhead to replace rather than 2 from previous models. The PRO-4000s seems to just sip ink even over the 8400s which was a miser compared to the 8000s.  The MFP is a godsend for my work. Being able to load a 36" and 42"/44" roll of the same media saves me a ton of time not having to switch spindles non-stop. If you print a variety of sizes where yo need to change rolls, the MFP is an absolute must.

The Cons: The MFP does NOT like running heavy versions of the poly fabric material. It will 100% of the time mis-feed or jam when attempting to switch between loaded rolls. If you run the light weight poly fabric, you'll have no problems switching back and forth between the printer roll and the MFP roll. I spent months working with Canon and their engineers only for them to be stumped and offer no solution other than to run the light poly fabric if using the MFP.

The other con is the change to the cutter. With the 8000s and 8400s printers, I could print borderless on the poly fabric material. Now, on the PRO-4000s, that isn't possible. Borderless still works as expected on semi-gloss photo or satin photo rolls. I was extremely irritated that the "new and improved" cutter was worse than the old style cutter assembly. The issue is that when printing borderless, the fabric along the leading edge becomes too soggy and saturated for the cutter to make the first cut. It will either mangle the cut into a wavy line or jam entirely. Again, after months of working with Canon, the solution was to leave 2 or 3 inches of margin before printing. Well, Canon was unwilling to alter a paper profile to auto feed that amount before the print started. I was told that for any borderless prints, I should manually feed the necessary margin and then send the print job. No thanks.

Despite being bummed about the cutter not being able to do borderless prints on fabric, this printer is fantastic. Like I said, the MFP is something you should strongly considering purchasing. Like all Canons, the paper catch is EXTREMELY fragile. Don't bump into it! In terms of repairs over 2 years on both printers? I've had no issue other than a printhead that  bit the dust after only 10 months.

  
Great choice for easy wide format printing.
I have used several different EPSON printers for our digital output for over fifteen years, and I had always been happy with EPSON's products. In May of 2018, I started having print head issues with my four year old 9900 printer, and a business associate suggested that I look at the CANON PRO 4000 before buying a new EPSON as a replacement. I did a lot of research and here is what I found.

I have now had my printer for about a year now and I am happy to report that the quality of the prints is fantastic, and in the time that I have had this printer, it seems to use measurably less ink per print that my old workhorse EPSON 9900 running similar production, and it is probably close to twice as fast.

After comparing features of each printer, several things stood out:

First, the CANON PRO 4000 features a user replaceable print head, a feature that led to the demise of every one of my previous EPSON printers. This is a very big deal. Although EPSON offers a head replacement for their printers, the $1800 part must be installed by a factory certified technician at an additional cost of about $800. The cost of the CANON head is $675 and can be easily "user replaced" in just a few minutes with very little down time.

Second, the CANON printer head is designed with a separate matte black ink channel so no switch over is required when printing on fine art papers versus glossy or luster photo papers. It was the photo black / matte black channel in my EPSON 9900 print head that went bad, probably from switching back and forth between photo and matte black all the time.

Third, the CANON PRO 4000 printer ships with a complete set of 300ml inks. When setting up a new printer, the initial ink loading consumes between 40-60ml of ink. This is true for the EPSON as well. Except EPSON only provides you with a "starter" set of 90ml inks. The first thing you do when you get an new EPSON is buy a set of inks. Not cheap!

Fourth, the CANON PRO 4000 printer ships with a built-in print server and a 500GB hard drive, making it incredibly easy to keep track of your printing and quickly run one or a quantity of prints without even touching a computer. Even more impressive is that the printer ships with a complete suite of software and utilities to run the printer. The "Accounting Manger" utility keeps track of every drop of ink and every square inch of media you print. You plug in the cost for ink and paper, and the manager reports the EXACTLY cost of each print. The "Media Configuration Tool" allows you you setup custom output profiles for almost any media, including your own custom settings. Other utilities provide network setup, print layout, and a Photo Shop plugin called "Print Studio Pro" for printing directly from Photo Shop to the built in print server.

Fifth, the CANON PRO 4000 has an optional second roll feed/take up unit available that allows for quick AUTOMATIC changes between different sizes or surfaces of media. Also handy when running long continuous prints.

When you look at all these features (and many more) of the CANON PRO 4000 printer and compare it to other printers that are available, it becomes a very easy choice.