PUBLICATION CENTER

Based on its success with a number of wide-format in-house corporate print shops across the country, LexJet is now offering its Complimentary Assessment Program (CAP) to companies in the wide-format printing industry.

The free assessment program is designed to standardize and streamline the printing process in order to maximize efficiency and increase profit margins. A LexJet professional will conduct a thorough needs assessment of each participating print shop’s processes, finances, service requirement, and overall business objectives, and provide cost- and time-saving recommendations based on the evaluation.

“Our transition into new technology based on LexJet’s complimentary assessment of our print shop and the resulting recommendations increased our productivity 100 percent. Keeping up with technology and having companies like LexJet as partners in growing our business is extremely important to our success. The technology has come a very long way, and we’ve been able to keep up with it and set the bar for our competition,” says Geoff Randolph, art graphics supervisor for Superior Beverage, Columbus, Ohio, one of the largest beverage distributors and in-house print shops in the United States.

During the complimentary assessment LexJet will take a three-tiered approach, which leads to a practical recommendation based on the individual workflow, market, and needs of each print shop. These steps include:

Evaluate Current Operation

• Inventory current combination of production equipment, software, and peripherals

• Review the types, sizes, and quantities of graphics being produced

• Evaluate production workflow from concept to finishing and shipping/delivery

• Review the status of leases, warranties, and maintenance contracts

• Review needs in the field with print shop capabilities

Make Workflow & Profitability Recommendations

• Recommend the best mix of printers, software, and finishing equipment for optimal production workflow

• Recommend workflow processes for maximum efficiency

• Recommend warranty and service level coverage for maximum uptime

• Recommend financing options to maximize cash flow

• Recommend field-to-print shop strategies to leverage all capabilities

Provide Resources for Implementation

• Install and configure any new equipment and software

• Train production personnel utilizing customized programs tailored to each print shop team

• Provide free and unlimited product and technical support with a real, accessible person who’s been specifically trained and is dedicated to the individual print shop’s needs

“The Complimentary Assessment Program formalizes something that LexJet has been doing since the beginning, and represents our core philosophy to provide unequaled one-on-one customer service and support that’s focused on helping each customer grow their business,” says John Lane, LexJet’s vice president. “We have developed a program that has been equally effective for high-volume print shops, print shops that are just getting started, and everything in between.”

The new program bolsters LexJet’s comprehensive customer service program, which includes free and unlimited product and technical support from personally-assigned account specialists, a 30-day money-back guarantee on LexJet products, a Lifetime Warranty for LexJet Clear PreLume HD and Backer, free educational resources, an expanded Inkjet Cartridge Recycling Program that now includes all wide-format printers wider than 17 inches, and a range of other value-added services.